The one-and-only Hallyu fan convention in America with limitless fun things to do and fantastic idols to meet-and-greet!

KCON 2013 FAQ (more to be added..)

How do I buy tickets?

1. What is the payment method for ticket purchase?

You can purchase KCON 2013 tickets at Ticketmaster [http://www.ticketmaster.com/Kcon-tickets/artist/1772144]. It accepts American Express, Visa, MasterCard, Discover Network and Diner’s Club. Note that Ticketmaster does NOT accept PayPal.

2. Is there a place I can get tickets other than through Ticketmaster?

You can purchase tickets at the KCON 2013 venue (Los Angeles Memorial Sports Arena) box office starting from July 15th 10AM PDT (open 10AM - 6PM from Mon-Fri)

3. Are tickets free for children under the age of 12?

Tickets are for specified seating at the concert arena so each KCON attendee must purchase tickets.

4. Will there be service charges on top of the advertised price?

Unfortunately, Ticketmaster charges an extra processing fee. If you would like to avoid the extra processing fee, You can purchase tickets at the KCON 2013 venue (Los Angeles Memorial Sports Arena) box office starting from July 15th 10AM PDT (open 10AM - 6PM from Mon-Fri).

5. Will we be able to get a refund on our ticket?

Ticketmaster generally does not issue exchanges or refunds for purchased tickets, nor do issue refunds for lost, stolen, damaged or destroyed tickets, or tickets claimed to be “not delivered.” But you can always feel free to re-sell your ticket(s) on website, such as StubHub.

6. Will we be able to print out our tickets online before KCON or will we have to pick them up in person at the box office or something?

Ticketmaster will mail the tickets to your mailing address. There is also an option for will call at the venue.

If the billing address for your credit card is not within the United States or Canada, Ticketmaster will be unable to mail or ship your tickets via UPS or Print at Home/TicketFast®. When purchasing tickets, you will need to select International Will Call as your delivery method. Based on the selection of this delivery method, you will be presented with a list of countries when entering your billing address, rather than states or provinces. Your tickets will then be held at the venue’s box office will call window on the event date. Tickets at will call are typically available one hour prior to the event time. In order to receive your tickets, you MUST present the credit card that was used to purchase the tickets, picture ID, and the Ticketmaster order number issued to you during the sale.

 

Details on Tickets

Artist Session Audience Pass: This pass will allow you to gain entry to the artist session as an audience member. 

Artist Red Carpet Session Access: This pass will allow you to gain entry to the artist red carpet event where you can take photos of your artist(s) at the red carpet. 

Artist Signing: This pass allows you to get an autograph from the artist.

Hi-Touch: This pass allows you to do a high-five with your artist!

*All tickets are for the M COUNTDOWN concert along with a two-day pass to the convention. Everyone buying a KCON 2013 ticket will also receive an official KCON bag.

VIP 1 Ticket

The VIP 1 ticket guarantees a pass to EITHER an Artist Signing event OR a Hi-Touch event. The ticket also gives access to the VIP Lounge where you can beat the heat and relax during the convention. Refreshments will be provided. In addition to all these benefits, the VIP 1 ticket holders will be provided with a VIP 1 Merchandise Gift Pack.

 The VIP 1 ticket holders will receive 3 scratch-off cards:

  1. Scratch-off card #1 (exclusively for the VIP 1 ticket holders) will reveal both the artist and type of engagement (i.e. Artist Signing or Hi-Touch).
  2. Scratch-off card #2 will reveal whether you have won or lost an Artist Session Audience Pass opportunity.
  3. Scratch-off card #3 will reveal whether you have won or lost an Artist Red Carpet Session Access opportunity.

VIP 2 Ticket

The VIP 2 ticket holders will receive a VIP 2 Merchandise Gift Pack.

The VIP 2 ticket holders will receive 3 scratch-off cards:

  1. Scratch-off card #1 will reveal whether you have won or lost a Hi-Touch opportunity.
  2. Scratch-off card #2 will reveal whether you have won or lost an Artist Session Audience Pass opportunity.
  3. Scratch-off card #3 will reveal whether you have won or lost an Artist Red Carpet Session Access opportunity.

Tier 1-4 Tickets

The Tier 1-4 ticket holders will receive 1 scratch-off card:

  1. Scratch-off card #1 will reveal whether you have won or lost an Artist Session Audience Pass opportunity.

 

*Don’t worry if you didn’t win for your favorite K-Pop artists’ sessions, you will be able to trade the scratch-off cards with other fans!

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